Monday, September 29, 2008

Complaint Letter

Tonix Internet Cafe
Sitio Upper Kalubihan
Labogon, Mandaue City
24 July 2008

Mr. Jose Dimagiba
Manager
Ng Khai Development Corporation
San Jose, Cebu City

Mr. Dimagiba:

I have received the two units of computers which I ordered last July 20 for my internet cafe.

The two units of computers are actually running well. But in two days after the installation, I encountered some malfunctions in the hard drives of the two units. I cannot save any files in the hard drives. At first, I taught the problem is on the files I saved but when I try to save another file, the file was automatically deleted.

I know that your company is known for its high sense of professionalism. I hope you can make a quick response in fixing this problem.

Yours truly,


FLINTSTONE L. FLORITA

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